At American ESTA, we’re dedicated to making your US ESTA experience smooth and stress-free. Our refund and cancellation policy is designed to ensure fairness if your travel plans change. We process Electronic System for Travel Authorization (ESTA) applications with full transparency, providing clear guidelines to maintain your trust. Whether you need to cancel or request a refund, we’re here to support your US travel plans with clarity and care.
If the ESTA applicant wishes to cancel the application, he/she must notify American ESTA as soon as possible through our designated communication channels (phone or email).
Cancellations requested before the ESTA application processing has begun will be eligible for a refund.
In case the ESTA application processing has already started, the cancellation may be subject to a processing fee.
In case the ESTA application has already been processed and forwarded to the U.S. Customs and Border Protection (CBP), the cancellation and refund will not be possible.
To be eligible for a refund, the cancellation request must be made before the application processing is initiated, as our processing team generally starts quickly once the ESTA application is submitted by the customer.
Refunds will be considered only for ESTA applications that were not processed and forwarded to the authorities.
Refunds will not be granted for completed applications that have already been processed, approved, or rejected, or if the cancellation request is made after the specified refund period.
To request a refund for your US ESTA, reach out to our customer support team via email or phone. We’ll review your request within 7 business days, possibly needing additional details to confirm eligibility. Approved refunds are returned to your original payment method or as mutually agreed, keeping your ESTA experience hassle-free.
We may adjust our Electronic System for Travel Authorization (ESTA) services or pricing to maintain top-notch quality. Any changes apply only to new ESTA applications, not past purchases. The refund policy in effect at the time of your application governs your request, ensuring consistency. Check americanesta.com for updates to stay informed.
Our policy aligns with U.S. Customs and Border Protection (CBP) guidelines under the U.S. Department of Homeland Security for the Visa Waiver Program. Refunds are processed only for unprocessed applications, as submissions to the official ESTA system are final. This ensures your ESTA application is handled with precision and compliance, giving eligible travelers confidence in our service.
Refunds are not granted for ESTA applications that are:
This reflects our commitment to efficiency and compliance with official ESTA processes, ensuring fairness for all applicants.
Follow these steps to request a refund for your Electronic System for Travel Authorization (ESTA):
Our team ensures a clear, swift process for your peace of mind.
Once approved, refunds for your ESTA application are processed within 30 days, typically faster, to your original payment method. International bank processing may add a few days. We prioritize speed to keep your ESTA experience seamless and stress-free.
Our team is here 24/7 to assist with your ESTA queries. Reach us at:
We’re committed to making your US ESTA journey trustworthy and effortless.
We accept payments for your ESTA application via credit/debit cards, Apple Pay, and Google Pay, ensuring secure transactions. Refunds return to the original method, keeping your US travel ESTA process simple and reliable.
Your US ESTA journey starts with trust. Apply for your Electronic System for Travel Authorization (ESTA) today and travel with confidence, knowing we’ve got you covered.
Electronic System for Travel Authorization (ESTA) is a trusted American ESTA agency since 2024 and streamlines applications for tourism, business, study, and family visits. Our expert team delivers a fast, secure process with dedicated local support.
This website is operated by World Visa Centre LLC, a travel and tourism agency based in Malaysia and licensed by the Department of Economy and Tourism. We provide information and assistance for completing Electronic System for Travel Authorization (ESTA) applications, charging an additional professional service fee.
We are an Application assistance agency and not a government website or affiliated with any government authority.
